Providing secure, efficient, & innovative services since 1981.

Offsite Records Storage Services

Every business needs a secure and cost-effective solution for storing confidential files and documents.

Kent Record Management is your offsite records storage resource. Our record centers feature advanced technology to protect and preserve your records. Each facility is SSAE 18 Certified. The following systems safeguard your information throughout the retention lifecycle:

  • 24-hour monitored video surveillance
  • Third-party monitored fire suppression and notification
  • Backup generators
  • Climate control monitoring
Records Storage

Only screened, licensed and bonded Kent Record Management employees are permitted inside our record centers. All visitors must present a government-issued ID (upon request), sign a confidentiality agreement, wear a visible visitor badge, and be escorted by a staff member inside the facility. You can't ask for a better offsite records storage solution!

Instant Records Storage Accessibility

When you store your records with us, we make sure you have instant access to your information. We track your inventory with barcodes and offer a free web account that allows you to manage your offsite inventory efficiently online. Authorized users in your organization can request deliveries and pickups anytime with the click of a mouse.

You have 24/7 access to your stored records via phone, fax, online or with our Scan on Demand solution. We offer these file and box delivery options to meet your information access needs:

  • Same day delivery
  • Next day delivery
  • Emergency stat delivery

If you need your records after normal business hours, on the weekend, or today, we'll get them to you quickly and securely.

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Records Management Support

Offsite records storage and compliance go hand-in-hand. Whether you need help building a retention schedule from scratch or managing your existing retention schedule more efficiently, we can help. In partnership with Montaña & Associates, we offer customized records management solutions for your business. Our retention management and development tools allow you to prioritize your compliance needs on your terms.

Your Local Records Storage Service Provider

Kent Records Management's offsite records storage services will bring secure management, compliance and cost savings to your organization.

We've been serving customers in Western Michigan for over 35 years. Our 1,200+ loyal customers rely on us as a trusted partner for their records storage and information management needs. If dependability, local presence, and exceptional customer service are important to you, choose us.

To learn more about our offsite records storage services, please call us at (844) 588-2349, email, or complete the form on this page. We look forward to serving you!

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"We are all very impressed with Kent Records! From the beginning, everyone has been helpful and available, via email or phone. The simple, easy-to-use platform and personal customer service make all the difference in the world!"

-Amy Will
Operations Assistant /American Board of Emergency Medicine

"When the decision was made to expand our Traverse City office as well as improve office efficiencies, we called Kent Records Management. Their exceptional service and reputation that is prevalent in the Grand Rapids area made the call an easy one. Kent Records Management works with the customer to make sure all needs are met while they maintain the utmost professionalism and confidentiality."

– Diane Zandstra
Vice President, Access Point

"You make it so easy to do business with you!"

-Marsha Lonergan
Post Closing Specialist & Title Coordinator, Member Advantage Mortgage

"I just wanted to drop you a quick line to let you know that we have been a very satisfied customer of Kent records for about 10 years now. The service we receive for hardcopy and media from the Kalamazoo location is excellent!"

 Team Member, Coca-Cola 

"Your staff came so quickly to take care of our shredding needs! We appreciate who they are and what they do in your business!"

-Carie Hughey
Administrative Assistant / Alternatives of Kalamazoo

"We really enjoyed working with [Kent Record Management] on our shredding project. Your staff were extremely pleasant and very helpful – it was a true pleasure! We were amazed at how fast it went!"

-Jayne A.
Vail Rubber Works

"Thank you for providing such great customer service. Our documents are very sensitive and I never have to worry about them getting into the wrong hands. Today (a courier) picked up my shred container. He was polite, professional and got the job done quickly. He was also very thorough in making sure that my documents were locked and secure as he took them from our storage to the truck. I was very impressed with his service."

-Linda Dolezan
Director of Operations / National Alliance
of Wound Care and Ostomy

“MANN+HUMMEL USA INC has been using Kent Records for the storage of a wide variety of business records for more than 10 years. We find the people at Kent Records deliver a high level of customer service. We find them very responsive to our requests and the timely and efficient service has been greatly appreciated. When we request record retrieval, we find the records to be well maintained and in excellent condition. We feel confident that record destruction is being accomplished safely, securely and within the specifications established by our company. We feel confident in the reliability, safety, security, and efficient services provided to us by Kent Records.”

"Our courier from Kent Records is always pleasant and we enjoy seeing him! He also solved my personal shredding problem by selling me two of your shredding bags that I can fill up and deliver to your offices."

“Always good working with KRM - everyone is so helpful and pleasant.”

– Honey Blemaster
Sparrow Health System