Providing secure, efficient, & innovative services since 1981.

Workshops & Speaking Services

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Making Sense of RIM

With data growing at an exponential rate, it's hard to keep track of it all!  There are a lot of decisions to make about how to best store and manage your company's data.  How should I store: hard copy or electronic?  Where should I store my data: in a vault, on-site or off-site, in a data cloud?  How should my data be managed; what retention schedules, compliance, and accountability should be applied to my data?

Keeping current with the latest laws and regulations regarding data management can also prove challenging.  FACTA, FERPA, FOIA, GDPR, the Gramm-Leach-Bliley Act, HIPAA, and the Privacy Shield are important pieces to your data puzzle.  

Thankfully, Kent Records has a subject matter expert in all these matters.

Andrew Ysasi

Andrew Ysasi currently serves as the Vice President of Kent Record Management.  He has been with Kent Records since 2007.  In this time he has become a RIM (Records and Information Management) and IG (Information Governance) expert.  He volunteered at the Institute of Certified Records Managers (ICRM) from 2012-2016 and served as the Regent of their Exam Development Committee in 2017.  He was elected Director for PRISM International (Professional Records and Information Services Management) in 2016, and has also served on local ARMA (Association of Record Managers Administrators) boards and contributed to various ARMA publications. He mentors others in all things RIM related and presents across the US as a subject matter expert.

Andrew is a Certified Records Manager (CRM), Fellow of Information Privacy (FIP), Certified Information Privacy Manager (CIPM), Certified Information Privacy Professional (CIPP), Certified Information Security Manager (CISM), Project Management Professional (PMP), and an Information Governance Professional (IGP).

For more information visit, or if you'd like to schedule a workshop or speaking services for your event, please email or fill out the form on this page.

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"We are all very impressed with Kent Records! From the beginning, everyone has been helpful and available, via email or phone. The simple, easy-to-use platform and personal customer service make all the difference in the world!"

-Amy Will
Operations Assistant /American Board of Emergency Medicine

"When the decision was made to expand our Traverse City office as well as improve office efficiencies, we called Kent Records Management. Their exceptional service and reputation that is prevalent in the Grand Rapids area made the call an easy one. Kent Records Management works with the customer to make sure all needs are met while they maintain the utmost professionalism and confidentiality."

– Diane Zandstra
Vice President, Access Point

"You make it so easy to do business with you!"

-Marsha Lonergan
Post Closing Specialist & Title Coordinator, Member Advantage Mortgage

"I just wanted to drop you a quick line to let you know that we have been a very satisfied customer of Kent records for about 10 years now. The service we receive for hardcopy and media from the Kalamazoo location is excellent!"

 Team Member, Coca-Cola 

"Your staff came so quickly to take care of our shredding needs! We appreciate who they are and what they do in your business!"

-Carie Hughey
Administrative Assistant / Alternatives of Kalamazoo

"We really enjoyed working with [Kent Record Management] on our shredding project. Your staff were extremely pleasant and very helpful – it was a true pleasure! We were amazed at how fast it went!"

-Jayne A.
Vail Rubber Works

"Thank you for providing such great customer service. Our documents are very sensitive and I never have to worry about them getting into the wrong hands. Today (a courier) picked up my shred container. He was polite, professional and got the job done quickly. He was also very thorough in making sure that my documents were locked and secure as he took them from our storage to the truck. I was very impressed with his service."

-Linda Dolezan
Director of Operations / National Alliance
of Wound Care and Ostomy

“MANN+HUMMEL USA INC has been using Kent Records for the storage of a wide variety of business records for more than 10 years. We find the people at Kent Records deliver a high level of customer service. We find them very responsive to our requests and the timely and efficient service has been greatly appreciated. When we request record retrieval, we find the records to be well maintained and in excellent condition. We feel confident that record destruction is being accomplished safely, securely and within the specifications established by our company. We feel confident in the reliability, safety, security, and efficient services provided to us by Kent Records.”

"Our courier from Kent Records is always pleasant and we enjoy seeing him! He also solved my personal shredding problem by selling me two of your shredding bags that I can fill up and deliver to your offices."

“Always good working with KRM - everyone is so helpful and pleasant.”

– Honey Blemaster
Sparrow Health System